Delivery Information

When you shop online with Marco Polo, you will receive free shipping with any purchase over $100.

For purchases of $100 and under, delivery rates are as follows:



Destination    Timeframe  
  AUS $
Australia 1-10 business days $5.00
New Zealand 5-10 business days $9.95
International (outside of Australia and New Zealand) 5-10 business days $25

Within Australia, Marco Polo sends parcels via the Australia Post E-Parcel service so please allow 1-10 business days for delivery. If you have specific needs please contact our Customer Service Department on +61 (03) 9902 5100 or email at

A signature is required upon delivery so please select an address where someone is available during business hours to receive your purchase. If for some reason your parcel cannot be delivered, a card will be left and you will then be required to pick up your parcel at the designated Australia Post Office marked on the card. Once the order has been dispatched, your tracking details will be emailed to you.

For international orders, we send our parcels via Australia Post International Registered Post service. Please allow 5-10 working days for delivery.